Modern Home Builders Issue 124 Dec | Page 70

We have clients that have hired us because of my industry background . . .

construction , the company utilizes its deep variety of resources , close relationships with suppliers and highly skilled tradespeople , all overseen by an experienced project manager , to ensure high expectations are always met .

Building relationships
Once construction is complete , the company carries out a final inspection , working with the customer to identify any details which require additional attention . According to Company Owner , John B . Henry : “ The job is only complete once the customer is happy with every aspect of the work and we try to remain flexible in making reasonable adjustments to accommodate changes throughout the construction process so that this can be achieved .” The final step consists of obtaining customer feedback that helps the company to identify its accomplishments and cultivate a mindset of continuous improvement .
Henry Development utilizes a state-of-the-art construction software platform , which enables
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We have clients that have hired us because of my industry background . . .

customers to digitally track the progress of their project . This facilitates on-going communication with customers , providing them with a range of useful resources including progress photos , to-do lists and financial updates . This has improved the efficiency of communicating with clients and demonstrates the value the company places on building trust through transparency , encouraging open access to information and active participation in the decision-making process .
The company further differentiates itself from competitors through its extensive industry expertise , employing a team of professionals with more than 50 years of combined experience in building homes .

The team works closely with reputable architects and
designers and has spent the last five to 15 years building relationships with a preferred list of vendors , suppliers and contractors , all of which share the same vision of delivering blue ribbon quality homes . As one of the company ’ s General Contractors , John B . Henry