Grove Custom Homes
“ Then , when we had the real estate meltdown in 2008 , I got more into the highend , custom world , and enjoyed working for a specific client right from the beginning of the design phase ,” he continues . “ Those clients typically come from people within the real estate community , through referrals or architects , and so from there , I started to build a great team .”
Mutual success
Grove has witnessed the business grow tremendously since its inception , now with a full design and build team to assist with projects . “ We work with two or three landscape architects , a couple of pool companies , and a handful of talented interior designers ,” he explains . “ I have a great relationship with our four amazing architects too ; they often refer work to us , and we regularly refer work to them , as there ’ s a mutual desire to see one another succeed .
“ The first thing I do when we get a project is assign a specific team to it ,” Grove adds . “ I believe that building a team from the outset enhances our rapport with clients and ultimately leads to successful project delivery . This way , we can get a sense of the customer ’ s vision , style , and requirements , all while cultivating a successful relationship .”
Grove is not only passionate about the company ’ s customer relations , but also his own relationships with employees . “ I ’ m passionate that everybody in my team feels like an important spoke in the overall wheel ,” he proposes . “ I try to always reinforce my trust in them to make decisions and do their job to the highest standard , as I strive to create a positive work environment where employees feel like a valued part of the team .”
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