Emmett Leo Homes
“ With the entry barrier for contractors being fairly low , the construction industry has gained a negative reputation over the years for being untrustworthy ,” he suggests . “ So , I try to carry the moral compass that has made me successful in my personal life into the business , in an attempt to free the industry from our tarnished reputation . There is no such thing as business ethics – just ethics . The company ’ s structure is completely transparent , and we embrace an ethical culture of positivity , integrity , respect , and honesty .”
With ethics and trust in mind , Dan manages and produces content for the company ’ s YouTube channel , which comments on a wide variety of topics , such as kitchen trends , costs of building a home , or common mistakes to avoid . He elaborates : “ I strongly believe that being well-informed enhances the client ’ s confidence during the build , so we share a behind-the-scenes look at what we do and educate people about the homebuilding process . We have gradually built our YouTube channel , which now has more than 30,000 subscribers , ranging from DIY ’ ers to our most elite clients .”
“ Once construction begins , the client can sit back and relax while we get to work ,” he continues . “ We update our client portal every day during construction with photos , videos , and general comments about the build . The portal also contains all the relevant documents , such as schedules , cost-tocompletion reports , and information about the customer ’ s selections and finishes . It helps us to take all the guesswork out of the homebuilding process , answering client ’ s questions before they even think of them !”
Attention to detail
One of the company ’ s largest and most challenging projects was an estate home
just outside of Winnipeg in an area prone to flooding . Dan recalls : “ We were building in one of the harshest environments , with a potential 80-degree swing in temperature from summer to winter , so we had to
Client care
The business operates a three-part process – design and planning , construction , and post-construction maintenance – which are further broken down into smaller processes to avoid overwhelming the customer . “ We walk clients through the conceptual design during the preliminary phase and interweave interior design aspects to create an estimate of work based on the desired features ,” Dan explains . “ Then , during the lengthy process of contracts , scheduling , and permitting , clients tend to need our guidance a bit more . We assist them in making important decisions and advise them of any potential issues along the way . modernhb . com 59