Modern Home Builders Issue 129 October 2023 | Page 90

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closure , Dulles proactively sought alternative ways to thrive . As more companies started establishing their own online websites to continue accepting orders and sustain their operations , Dulles was faced with increased competition . Nonetheless , the organization managed to maintain an advantageous position due to its long-established online presence , which had already garnered a sizable customer base . The only issue that persisted revolved around the manufacturing and delivery of its products . After brainstorming options to minimize the number of touchpoints during these processes , Dulles separated its employees to ensure the products would be handled by as few people as possible , thus limiting the spread of the virus . Amidst these challenging times , the company has emerged stronger , with its workforce unified by the shared hardships they have overcome together . Moreover , Dulles ’ employees have gained valuable insights into teamwork . These lessons have put the company in a better position to be able to grow and disrupt the industry .
Through over fifty years of dedication to craftsmanship , innovation and excellent customer service , Dulles has solidified its reputation as an industry leader . With dynamic leadership focused on continued growth , sustainability and a positive company culture , the company is poised to build on its legacy of transforming spaces and exceeding expectations for many years to come . ■
www . dullesglass . com
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