Modern Home Builders Issue 136 December 2024 | Page 72

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“ At many companies , there are several layers of people and processes separating the client and builders , but we like to keep things intimate to enable positive , close relationships ,” Richard states . “ Arlen and I are present on site daily for most of our projects , and we operate simultaneously as project managers and owners of the company . We ’ re offer our clients ’ direct contact , dealing with their questions and concerns or helping with product suggestion . That ’ s what sets us apart ; it ’ s rare to find a company where the owners are in the field , not the office , most of the time .”
Outstanding project
Richard and Arlen ’ s hands-on approach to leadership filters down through the business ,
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