__________________________________________________________________________________ Whitehead Construction
the home or walking around the exterior porches to watch the birds is a truly amazing experience that feels like being in a real-life tree house,” he describes.
Positive customer experience
Throughout the homebuilding process, Whitehead consistently delivers the highest level of service possible to guarantee a seamless and positive experience for clients.
Neil lays out the company’ s approach.“ Once we fully understand the client’ s needs, we select a team tailored to best serve them. Spending time asking questions and attentively listening to the client is an essential aspect of our process as it enables us to direct them to the right designer who aligns with their vision, which is particularly crucial for larger and more complex jobs. Likewise, collaboration with the owner and interior designer is pivotal in guiding our allowances and fine tuning interior layouts to preserve the designer’ s vision. Additionally, project managers get involved at an early stage to ensure they are up to speed on all project correspondence and information. Once the project starts, we conduct weekly updates with both the clients and our teams to highlight current and upcoming selections as well as lead times. Through monthly onsite meetings with clients, design teams, and subcontractors, we review progress, modernhb. com 35