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Longstanding relationships
From speaking with Van, it’ s clear to see his passion for people and community. From personal client relationships to supporting employees, Van and Jared lead Landmarks West with the values of collaboration and integrity at its core.“ We take a long-term approach to building homes and creating longstanding relationships with our clients,” he states.“ A client whose home we built four years ago recently called me to ask for help with the back patio, and this is exactly the kind of service we want to offer. We build clients’ homes as if they’ re our own and our relationship doesn’ t end once the home is complete; it’ s a relationship for life. I want the owners to call me when there’ s a problem, and when or if they sell their home, I want the new owners to feel comfortable calling me.
“ We’ re passionate about what we do, and we genuinely care about our clients. We keep them updated throughout the process, using their preferred methods of communication, whether it’ s calls, photos, or drone videos. We also offer weekly meetings and OAC calls with the owner, architect, and contractor, which provide an opportunity for us to discuss any obstacles or make decisions together.
“ Thinking about the future, I’ d like to see us continue our current operations but in a
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