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Corbo Group
With 90 percent of its business consisting of luxury custom home builds in and around Fairfield County, Connecticut, Colin says the demographic of the company’ s main client base varies every couple of years. During Covid, for example, the area saw many buyers from New York looking for weekend homes, whereas the present customer base is largely split between young families and retirees.
Looking to the future
Regardless, all clients are guided through the company’ s five-step design process – Inspiration and Design Consultation; Budget Presentation; Contract Review and Financing; Structural Plans and Permit Process; and Breaking Ground and Construction. This aims to simplify the client journey and steer them in the right direction. The business has harnessed innovative technologies to make this five-step process more streamlined, thereby ensuring excellent customer service.
“ Colin has a background in digital media, and he’ s been able to create internal control systems for our purchasing, financing and bookkeeping,” outlines Ralph.“ This enables us to stay current and ahead of the curve. You can’ t be financially sound unless you know exactly what’ s going on. We keep a cost book which is updated every month – for example, if the price of lumber goes up by $ 0.50, we’ re aware of it. We can track everything with the technology we’ ve implemented, and this is important for our customers because they know their money is well protected.
“ Another aspect of the business is my desire to learn, read and research,” continues Ralph.“ I was a junior high school librarian in my previous life! I like
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New England Building Products 166 Old Brickyard Lane Berlin, CT 06037( 203) 235-7981
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