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Pools support or guidance do you provide to customers to keep their plunge pools in optimal condition? To start, we make the installation process as easy as possible. Our pools are prefabricated and fully finished before they arrive on site at our customers’ homes. We are super handson and communicate regularly with all our customers, whether they are local or not. We meet with local clients in person, and for clients who are not in areas where we have representatives on the ground, we meet over Zoom to help them understand.
Regarding maintenance, we provide a lesson to each customer and teach them how to test and maintain their clean water, when to bring a pool service company in, and what routine maintenance they should plan on. We provide ongoing support to all customers over email or phone as needed.
9. Sustainability and energy efficiency are increasingly important to homeowners. How does Soake Pools address environmental concerns, whether through energy-efficient heating systems, water conservation features, or eco-friendly materials? We use porcelain tile, and 100 percent of the scraps are recycled at our facility, so there is no waste. The tile scraps are ground up and used for pavers at another local factory. To lower the impact of transport, we can send two pools on one truck. Many of our landscape partners use salvaged stones that are then repurposed on the exterior and coping of all four sizes of our plunge pools and cold plunge. The small nature of the pools provides eco-friendly energy efficiency, bolstered by saltwater filtration and a variable speed pump, which allows them to be used all year round. The equipment is energy efficient so there is less electricity used to run the pumps, and less resources are needed to heat the pool.
10. Looking ahead, where do you see the plunge pool market heading in the next three to five years, and how is Soake Pools positioning itself to meet evolving consumer demands and preferences? In the next few years, I see a big focus on offering more fun, edgy tile options. At its core, a pool blends in with nature. In the future, I see pools being seen as more of a design element that is viewed as a functional, standalone piece. As a company, we’ re already taking note of what other outdoor living brands are doing and using that as a guide for where we should go in the future. We want to keep offering bold, colorful options for those who are more drawn to it; however, we’ re also always committed to earthy, natural palettes that blend with the surrounding landscape. ■
Karen Larson www. soakepools. com
Karen and Brian Larson, Co-Founders of Soake ® Pools, created the company from the ground up in 2014, deeming them the first company to offer precast plunge pools for the home in North America. Soake ® Pools are revolutionary, spacesaving pools that combine the best of a pool and a hot tub and provide year-round enjoyment. Each Soake Pools plunge pool is made in New England using state-of-the-art materials, customizable, and delivered pre-built and ready to install.
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