Modern Home Builders Issue 150 March 2026 | Page 46

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A single CRM that covers everything from initial contact to warranty information, and integrates with the accounts system, is a valuable resource for the whole team. Behind technology, though, are the principles that have driven the company’ s success from the beginning.“ How the Burg Homes team takes care of customers really stands out as a key foundation for our success,” says Nate.“ The relationships we form, the way we go above and beyond – all the elements along the journey are so important, with the last touch probably having the greatest impact, as that is the one clients remember. The team does a great job at having those positive touches at every single stage.”
“ A lot of customers end up as friends,” agrees Jordan.“ We form long-lasting relationships, which result in repeat business, and we’ ve done multiple projects with a lot of our clients.”
While customer service is paramount, the quality of the build is also crucial.“ The level of
PROUD
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Concrete Services in North East Wisconsin
We handle every aspect of concrete work, including commercial foundations, residential foundations of all sizes, and complex industrial projects. Quality is at the core of everything we do – from the initial planning stages to the final pour. We welcome challenging projects and bring the experience, planning, engineering expertise, and specialized equipment needed to deliver high-quality work that stands the test of time.
Helping contractors and homeowners complete their projects since 1976
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( 920) 864-7624
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