Modern Home Builders Issue 126 April | Page 82

manager ’ s contact details , so that they can reach us at any time with their questions or worries . We often have customers call us just to tell us an idea they ’ ve had or to get our advice on something . Even as we ’ ve grown , our customer service has remained consistent , which is a valuable and , in our opinion , necessary trait in a homebuilding company .”
Modern showpiece
Hidden Valley is currently working on two unique homes . “ One of our projects , Ballentine , is a 9000-square-foot estate home , which is progressing on schedule and in the framing stages at the moment ,” Lauren elaborates . “ It ’ s a modern prairie style house , so it has a very low-pitched roof , a lot of glass , and a huge floating staircase . It is a one-of-a-kind modern showpiece , sitting on 4.8 acres , with a large open floorplan , private gated entrance , and a full catering kitchen .
“ We ’ ve also recently completed a home in the Franklin area on a hilltop lot ,” she adds . “ The whole house was designed to center around the stunning views , so we put the most lived in rooms at the front of the house with floor-to-ceiling windows to appreciate the view . We designed both the guest and primary suites to face the hills , with huge , strategically placed windows enabling guests to admire the views as soon as they wake up !”

Truly understanding customers is the key

Nashville ’ s core areas have historically been dominated by traditional design , characterized by small windows , lots of brick , and high-pitched roofs . “ We are one of the companies that has moved towards modern style in our region , particularly in Brentwood and Williamson County ,” Lauren elaborates . “ However , we have had to tailor the design to each neighborhood , as some areas lend themselves well to the modern look , whereas others tend to the traditional , so we must balance the two styles by delivering a transitional home that effectively blends them together .
“ We didn ’ t want to scare people away from new , modern designs ,” she goes on . “ Instead of embracing multiple innovative design elements , we incorporate one or two new ideas at a time , for example floating vanities , and the marketplace has slowly
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