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and with new housing constantly on the agenda , we ’ re sure to continue experiencing high commercial demand .”
Reflecting on this period , Matt says : “ Through the changes and market challenges we ’ ve experienced , we remain laser focused on our mission statement to build with purpose , respect one another , and honor God in all we do . This statement has never wavered , and we ’ ve applied it to Stern-Williams and FIAT as we ’ ve integrated our operations . It guides everything we do ; we talk about it every single day and our leadership team truly embodies its values .
“ We always have our customers ’ best interests at the forefront of our operations , and we ’ ve become known for our superior service . Our vision is to continuously provide quality products and services as part of our commitment to being a top-quality supplier for our customers and the wider plumbing industry . In terms of customer perks , we ’ ve adopted policies like shipping orders within eight working hours , removing minimum orders and return fees , and offering live customer support .”
Company synergies
“ PRIER has been a successful manufacturer for several decades , but in recent years we ’ ve expanded our offering by acquiring other companies ,” begins Matt Lemke , Vice President of Sales and Marketing at PRIER . “ In 2021 , we purchased Stern-Williams , a specialist manufacturer of terrazzo service sinks , mop floors , shower towers and cabinets , and drinking fountains .
“ In the midst of major supply chain disruption across the globe , we acquired FIAT Products in 2022 , which is another manufacturer of mop basins , shower floors , and laundry tubs in both terrazzo and molded stone . We ’ re now a company made up of three businesses , which has enabled us to streamline many of our operations .
“ We ’ ve had to learn the best practices for managing three companies along the way , but it has been successful overall ,” Matt reflects . “ The integration has also seen us consider purchases more carefully , as we now follow a smoother budget for each niche . PRIER was already a fast-growing company , so with FIAT and Stern- Williams also onboard , we ’ re confident in taking the business to new heights of success .
“ We ’ ve integrated our marketing departments , for instance , as all three brands have synergies in the products they produce and how they market them . We ’ ve also combined our customer service teams and in
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