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three main values:‘ integrity first, service before self, and excellence in all we do.’“ I apply the same ethical principles to our business,” highlights Jacob.“ It’ s important to us that we’ re honest, truthful, and steadfast in character. Unfortunately, I hear a lot about people being taken advantage of in our industry and we’ re here to make sure that doesn’ t happen. We build a quality product, we don’ t overcharge, and if something isn’ t quite right, we fix it. We’ re here to keep our clients happy. Another big one for us is transparency. Quite honestly, building a custom home can be stressful, time consuming, and emotional, so setting expectations from the start is extremely beneficial. Letting the client know what we expect from each other goes a long way. Life can throw delays, material issues, price changes, and personal problems your way, and I think being able to express frustration
without confrontation, keep a level head, and communicate frequently throughout the job is extremely important. Communication is huge for us. Most of our business comes from referrals and many of our clients stay in contact with us – some of them have become good friends of ours and those relationships are incredibly important.”
Already off to a strong start this year, Maupin Homes has three exciting projects
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