Modern Home Builders Issue 126 April | Page 70

“ We are constructing another model home in the area this year , in addition to our goal to build 25 homes in 2023 .
“ I believe that standing behind our product with passion and enthusiasm has massively contributed to our continuous success ,” he states . “ There is no such thing as a perfect home build , as challenges inevitably arise during construction , but we are transparent – when there is a problem , we address it . We have built up a team of reliable contractors that we use consistently . This means that contractors know our expectations of them during a project and guarantees that all our clients receive the same great service . These relationships are the backbone of the business .”
Committed to quality
KC prides itself on delivering quality customer-centric service . “ The KC Custom experience is a unique process where we design a truly one-of-a-kind home , and maintain budget throughout ,” Chris explains . “ Budget is usually of primary importance to our customers , so they value our in-house costing service . We collaborate with the
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... all our clients receive the same great service
designers and the client during the design and costing process , and our customers respect that we are right there to interject , answer questions , or ask questions that could drive costs either way .”
Delivering on promises
KC ’ s design ability is another huge component in its success . The in-house design team ensures the process is seamless for clients from start to finish , coordinating between the designer , architect , and the builders themselves . This also extends to interior design , as Chris highlights : “ During construction , one of our interior designers is always on-hand to assist with the selection of internal products , as well as suggest items that fit with the client ’ s desired style or concept . This takes a lot of stress away from the customer , as they trust our professionals to develop a beautiful interior .”
The nature of KC ’ s family-run operation provides its customers with an unmatched approach to the construction process . “ Our clients really enjoy the fact that they meet and work with the owners of the company ,” states Chris . “ We are the owners ,