Modern Home Builders Issue 128 August 2023 | Page 11

_________________________________________________________________________________________________ Main interview
instilling in me a deep commitment to consistently deliver the utmost value and strive to exceed expectations .”
As part of Bill ’ s impressive resumé , he was fortunate enough to have been mentored by one of the greats : Roger Penske , the Founder and Chairperson of Penske Corporation . “ Roger was an early mentor for me and a huge influence on my professional development . Back in my mid-20s , having oneon-one interactions with Roger truly shaped my foundation for how business leaders plan and execute successfully . While no one defined the culture at Penske , you just knew what it was . Effort equals results was the expectation . You were inspired to work hard and deliver excellent results because you had this internal desire to make Roger proud and do things the ‘ Penske way ’. This formative experience taught me what true leadership looked like , something I ’ ve carried with me throughout my career .”
During his time under Roger ’ s tutelage , Bill learnt there were no limits to hard work for a hardworking person . “ Pushing yourself to make sure every ‘ i ’ was dotted and every ‘ t ’ was crossed , double and triple checking and treating each customer with a level of professionalism , courtesy and followup like they ’ ve never experienced before . When you did this , those with whom you interacted knew you worked for Roger .”
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